HP Systems Insight Manager - Manual (Page 178)

Solution: Enable Play Animations in Web Pages in Internet Explorer. To access this, select
Tools
→Internet Options→Advanced, and then select Play Animations in Web Pages under the
Multimedia section.
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If you receive a Page Not Found browser error when launching HP Insight Control performance
management tools from within HP SIM, the CMS name link might not have resolved correctly on
the network.
Solution: Note the name being used in the browser window, verify that the name resolves on the
network, and that it is not being affected by any proxy settings in the browser.
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When you try to browse to the HP SMH on the same Linux system that HP SIM is installed, you
might receive multiple browser warning messages.
Solution: Complete the following:
1.
Open a terminal window.
2. At the command prompt, enter: /etc/opt/hp/hpsmh/certs /opt/hp/hpsmh/certs
3. Press the Enter key.
4. At the command prompt, enter: service hashed restart
5. Press the Enter key.
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In Firefox browser, when you click Go to Federated CMS Configuration link on Federated Search
page, the browser does not take the focus of window to Federated CMS Configuration page. This
is because Firefox only processes requests to raise a window if a security option is set and it is not
set by default.
Solution:
To set the security option in Firefox, HP recommends the following workaround:
1. In the Firefox browser, select Tools
→ Options. The Options window appears.
2. Select Content.
3. Click Advanced, next to Enable Javascript check box.
4. Select Raise or lower windows to allow the raising of windows by page code.
Central Management Server
Resource-intensive applications such as HP Insight Control performance management have sometimes
encountered problems working with large numbers of systems. In an effort to improve the stability
of the CMS, HP SIM now imposes a limit of 2000 systems on the information that is provided to
these applications. This limit can be changed, if necessary, by adding a new property named
MaxNodesViaSOAP to globalsettings.props and setting it to the desired number of systems.
Setting MaxNodesViaSOAP to a negative number disables the limit checking. In some cases,
setting this limit to a number greater than 2,000, or disabling the limit, can results in errors, including
the possibility of HP SIM hanging or crashing.
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When you cannot access HP SIM on a Windows system using a full DNS host name, your Windows
DNS; configuration is not set properly.
Solution: There are several reasons and workarounds for this:
•
The TCP/IP Settings for your Network Connection are not configured properly.
HP recommends the following workaround:
1.
On the CMS, open the Control Panel, and select Network Connections
→Local Area
Connection Settings
→Internet Protocol (TCP/IP)→Properties→Advanced.
2. Select the DNS tab.
3. Be sure that DNS suffix for this connection contains the full DNS suffix for the system.
178 Troubleshooting