HP Systems Insight Manager User Manual

Page 36

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Creating Smart Actions for HP SIM and the Insight Management Agents in Service Desk

36

Defining a Smart Action for the HP Integrated Lights-
Out

1.

In the HP OpenView Service Desk main window, select the Tools menu, and then click on the

System entry.

2.

Under HP OpenView service desk, click Business Logic>Actions>Smart Actions.

3.

Under Smart Actions, select Configuration Items.

4.

To create a new Smart Action, click New.

5.

In the Text field, enter a name for the entry, for example,

HP Insight Lights Out

.

6.

Next to the Application field, click Quick Find.

7.

Select Internet Explorer as the application.

NOTE:

If Internet Explorer is not the browser being used, define a new application entry for the

appropriate browser and enter it in the Application field.

8.

In the Parameters field, enter

http://[Search code]

.

9.

To save the new Smart Action, click OK.

10.

Close the Administrator Console.

NOTE:

This smart action will launch to the RILOE or iLO interface only when the RILOE or iLO is

selected. This smart action will not launch to the RILOE or iLO when the server is selected.

Additionally, similar smart actions can be defined for Incidents so the user could launch to the web-

enabled agents or Systems Insight Manager from the Incident page.

NOTE:

When defining Smart Actions for Incidents, the variable used to reference the system should

be

Configuration Item;Search code

, instead of just Search code.

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