Support, Updating drive code, Using hp library & tape tools – HP StorageWorks DAT 72x10 Tape Autoloader User Manual

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Hard disk failures, as long as the replacement hard disk is the same size or larger than the original

and uses the same interface (for example, replace a SCSI hard disk with another SCSI disk)

Hardware failures where the server is replaced by an identical component

File corruption because of an operating system error

File corruption because of an application software error

Viruses that prevent you from booting your system correctly

User errors that stop you from booting your system correctly

When you run HP One-Button Disaster Recovery, your autoloader goes through the following sequence:

1.

It goes into a special disaster recovery mode that enables it to restore your operating system and

reboot. It acts like a bootable CD-ROM. (Your system’s ability to boot from CD-ROM is normally

enabled by default. If you have changed this setting, you will need to enable it again. Refer to

your system BIOS manual for further details.)

2.

It returns to normal autoloader mode and restores the data.

Support

The Support menu provides access to the following autoloader support options:

Updating drive code

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Running the demonstration

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Running the Wellness test

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Forcing the drive to eject a cartridge

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Viewing the autoloader error log

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To access the Support menu:

1.

From the Home screen, press Previous or Next until the screen displays Support. Press Enter

to select.

2.

Press Previous or Next until the screen displays your selected function. Press Enter to select.

Updating drive code

CAUTION:

Do not interrupt a firmware upgrade because this may damage the tape drive.

Using HP Library & Tape Tools

You can download autoloader and drive firmware using the HP Library & Tape Tools diagnostic utility. This

utility may already be installed on your server. If not, download it from

www.hp.com/support/TapeTools

.

Online help and instructions are included with HP Library & Tape Tools. The firmware download

procedure involves these simple steps:

1.

Run the HP Library & Tape Tools utility.

2.

If prompted to download new firmware from the website, select Yes, otherwise, select Get Firmware

from Web under the File menu.

3.

Click the desired firmware revisions for the autoloader that you would like to download firmware to,

and then click Download. The firmware file is copied into the HP Library & Tape Tools firmware folder.

4.

Close the firmware window.

5.

Select the autoloader in the By Product device list tab, and then select the Firmware button. The

latest revision available for the autoloader is automatically selected.

6.

Select Start Update to update the firmware for the autoloader.

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Autoloader administration

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