HP SAN - Manual (Page 59)

B Error codes
This chapter discusses the error codes that may be displayed while using SAN Visibility software.
Troubleshooting the error codes
Table 6 discusses the error codes and troubleshooting information.
Table 6 Error codes and troubleshooting
Troubleshooting Possible Cause Description Error Code
From your Desktop, select Start
> Control Panel > Administrative
Tools > Services, and look for
HPSanVisibilityDataCollector
service. Right click, and start the
service.
SAN Visibility data collector component runs
as Windows service. Error occurs if the service
is not running. Data collector service (HPSanVis-
ibilityDataCollector) is not run-
ning
101
Enter the valid data in the man-
datory fields. For example: Read
Community is required while
discovering an FC switch. If read
community is not given and you
try to discover the switch, you
receive the message: “Read
Community is required”
This error occurs if the mandatory data fields
are empty.
Missing data 102
Enter a valid IP address.
IP addresses starting and ending with zero are
not valid.
IP address is invalid 103
Enter the valid login and pass-
word before performing subnet
search. Or, you can select the
individual switch and update the
login and password from the
Switch Settings tab.
Login and password information is required for
Brocade switches for data collection, or when
discovering connected switches. This error oc-
curs if any of these fields are blank. Some of the Brocade switches
for which you want to collect
data have blank login or pass-
word
104
Provide valid SMTP server name
or IP address.
This error occurs if you are testing an SMTP
server, which is not a valid SMTP server. Test
process does not differentiate between a valid
non-SMTP server and a non-existent server. Server: <server-name> is not
responding to the SMTP request,
this may not be a valid SMTP
server
105
Provide a valid configuration file.
This error occurs if you are trying to open a
configuration file which is not created by the
SAN Visibility software.
Invalid Configuration file 106
HP StorageWorks SAN Visibility 5.1 User Guide 59