HP Photosmart D5160 Printer User Manual
Page 40
The printer does not print borderless photos.
Solution Make sure you have selected an appropriate paper size. The printer
cannot print borderless photos on all sizes of paper. For information about selecting
the paper size for borderless photos, see
.
Printing is very slow.
Solution You could have one of the following problems.
●
You may be printing a project containing a high-resolution graphic, a high-
resolution photo, or a PDF. Large, complex projects containing graphics or
photos print slower than text documents.
●
The printer may be in Ink-backup Printing Mode. The printer enters this mode
when one of the print cartridges has been removed. Replace the missing print
cartridge.
Photo paper does not feed into or come out of the printer correctly.
Solution You may have one of these problems.
●
If you are using the photo tray for printing, there may be paper loaded in the
main tray. Remove any paper from the main tray before using the photo tray for
printing.
●
Ensure that the CD/DVD tray is closed. The printer does not load paper until
the CD/DVD tray is closed.
●
The printer may be in an extremely high- or low- humidity environment. Load
one sheet of photo paper at a time.
●
The photo paper may be curled. If the photo paper is curled, place the paper in
a plastic bag and gently bend it the opposite direction of the curl until the paper
lies flat. If the problem persists, use photo paper that is not curled.
●
There may be too much paper loaded in the main tray. Remove some paper
from the main tray and try printing again. For paper loading instructions, see
●
The paper may be too thin or too thick. Use HP paper for best results. For more
information, see
.
●
Two or more pieces of paper may be stuck together. Remove the paper from
the tray and shuffle the paper so it does not stick together. Reload the paper
into the tray and try printing again.
Printed pages are dropping off of the output tray.
Solution Pages can drop off of the output tray when they are printed. To prevent
this, always extend the output tray extension when you print.
The printout is rippled or curled
Solution The project you are printing uses a larger amount of ink than normal.
Print the project from a computer, and use the printer software to lower the ink
saturation level. See the onscreen HP Photosmart Printer Help for more information.
HP Photosmart D5100 series User Guide
37