HP Photosmart D5160 Printer User Manual

Page 41

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The document printed at an angle or is off-center.

Solution

The paper-width guide may not be set properly. Make sure that the paper-width
guide is close to the edge of the paper without bending it.

The paper may not be loaded correctly. Make sure the paper is correctly
oriented in the main tray. For paper loading instructions, see

Load paper

.

The photo paper may not be loaded correctly. Reload the photo paper, make
sure that the photo paper is correctly oriented in the photo tray. For photo paper-
loading instructions, see

Load paper

.

Colors are not printing satisfactorily.

Solution

You may not be using the best print cartridges for the project. To print text
documents and graphics, use the HP Tri-color and HP Black print cartridges.
To print color photos, use the HP Tri-color and HP Photo or HP Gray Photo
cartridges. For more information, see

Inserting and replacing the print

cartridges

.

You may be printing in Ink-backup Printing Mode. The printer enters Ink-backup
printing mode when one of the print cartridges is missing. Replace the missing
cartridge.

A cartridge is out of ink. Replace it.

Some of the ink nozzles on a cartridge are clogged. Clean the cartridges.
See

Cleaning the print cartridges

.

You may not be using the best media for the project. For more information on
papers, see

Choose the right paper

.

No page came out of the printer.

Cause

The paper trays may be empty. Load the paper tray. For information on loading
paper, see

Load paper

.

There may be a paper jam.

Solution

Caution

Do NOT remove jammed paper from the front of the printer. Doing

so can cause irreversible damage to the printer.

To clear a paper jam
1.

Turn off the printer, and then unplug the printer.

2.

Remove the rear access door.

Chapter 7

38

HP Photosmart D5100 series

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