HP Officejet 7500A Wide Format e-All-in-One Printer - E910a - Manual (Page 96)

The printer prints meaningless characters
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Restart the printer
• Solution 2: Print a previously saved version of the document
Solution 1: Restart the printer
Solution: Turn off the printer and your computer for 60 seconds, then turn them
both on and try printing again. For more information, see Turn off the printer.
Cause: There was no available memory in the printer.
If this did not solve the issue, try the next solution.
Solution 2: Print a previously saved version of the document
Solution: Try printing another document from the same software application. If this
works, then try printing a previously saved version of the document that is not corrupt.
Cause: The document was corrupt.
Page order
Try the following solution to resolve the issue.
•
The pages in my document came out in the wrong order
The pages in my document came out in the wrong order
Solution: Print the document in reverse order. When the document finishes
printing, the pages are in correct order.
Cause: The print settings were set to print the first page of your document first.
Because of the way the paper feeds through the printer, the first page is print-side up
at the bottom of the stack.
The margins are not printing as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Check the printer margins
• Solution 2: Verify the paper size setting
• Solution 3: Load the stack of paper correctly
Solution 1: Check the printer margins
Solution: Check the printer margins.
Chapter 8
92 Solve a problem