Hp customer care by phone – HP Deskjet 642c Printer User Manual

Page 51

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51

HP Customer Care by Phone

Long distance charges may apply in different regions.

Before placing a call for help, please make sure that:

1

You have checked your Quick Start Poster, this User’s Guide,
and the Reference Manual for installation and
troubleshooting tips.

2

You have checked

HP Customer Care Online

for product

help. See page 49 for HP web site addresses.

3

If you cannot solve your problem using the above, then call
an HP service technician while you’re in front of your
computer and printer. Before you call, be sure you have the
following information:

- Your printer’s serial number (the label is on the printer’s

bottom).

________________________________________

- Your printer’s model number (the label is on the front of

the printer).

________________________________________

- The model of the computer.

________________________________________

- The version of the printer and software program (if

applicable).

________________________________________

Then we can help you with your questions immediately!

Region

Phone Support

DeskJet 640C

Series

North America
(Including Canada)

Fee based

Asia Pacific

90 days

Europe

90 days

Latin America

1 year

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