Amacom Technologies EZDVD+RW - Manual (Page 16)

A M A C O M E Z D V D + R W
16
· Check all connections.
· Make sure the drive system is
receiving power.
· Make sure you are using USB
cables supplied by Amacom®.
· If you are connected to a USB
hub, ensure the hub is connected
correctly and has power.
The Flip2disk® Is Not Assigned a Drive Letter under Windows®:
· Try connecting the EZDVD+RW
drive directly to one of the USB
connections on your computer,
rather than a USB hub or keyboard.
· Check to see if your USB controller
is enabled and is working correctly.
This can be done by looking
under “Device Manager” for
USB controllers. If you see an
exclamation mark or red X next
to any of your USB controllers or
if they are not listed at all, there is
a problem with the USB controller
and you should contact the
Check your BIOS to ensure USB is enabled.
Refer to your computer’s User’s Guide or
manual for directions.
EZDVD+RW USB Drive Performance Seems Slow:
Other USB devices connected at the same time as the EZDVD+RW drive can affect the EZDVD+RW
drives performance, especially digital cameras or scanners that are processing large amounts of data.
If you are using a hub to connect several devices to your computer, disconnect the other devices and
connect the device directly to either of the computer’s USB ports.
Your EZDVD+RW Drive Stops Responding (Locks up), or Information Gets Lost or Corrupted While
You Are Saving or Copying Files:
The problem is probably due to a non-compliant USB controller chip or other USB device on your
computer system. Try the following suggestions:
• Carefully follow the USB Guidelines.
They are designed to help you avoid
some of the problems caused by non-
compliant USB devices.
Upgrade your system software to Windows
98 Second Edition. This version of Windows
98 includes USB driver upgrades that fix
most of the problems associated with USB
controllers and motherboards.
Upgrade your system software to
Windows 98 Second Edition. This
version of Windows 98 includes
USB driver upgrades that fix most of
the problems associated with USB
controllers and motherboards.
Do not connect or disconnect any USB device
while the EZDVD+RW drive is transferring
information. Data loss will result!
CAUTION! USB devices (including controller chips, hubs, cables, cards, mice, joysticks, and peripherals)
that do not comply with the USB specification may cause system lockups or possible data loss when used
with your EZDVD+RW USB drive. If you are not sure that a USB device complies with the latest USB
specification, contact the manufacturer of the device.
• If you did not reboot your computer
after installing the EZDVD+RW
drivers, do so now.
• Check all connections.
• Make sure the EZDVD+RW is
receiving power. If you are using a
4 pin connector, make sure your
power supply is connected and
working. If you are using a 6 pin
connector make sure the green
power light is on.
• If the problem continues, there
may be an extension conflict on
your system. Please consult the
Amacom® web site for additional
troubleshooting information.