Contacting technical support – Hootoo HT-IP210F User Manual
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Security Solutions Partner
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6. CONTACTING TECHNICAL SUPPORT
While we hope your experience with the IP CAMERA network camera is enjoyable and easy to use, you may
also experience some issues or have some questions that this User
’s Guide has not answered. Please contact
your reseller and ask for assistance first, if they could not resolve your issue, please contact our company.
If your cameras do not support some special functions shown in this manual, please contact our technical
support team via
to obtain the latest Firmware and WEB UI file to upgrade your camera.
If you would like us to assist you with the setup on the camera, you can call us at 408-215-9707. This is the
number that goes directly to tech support team, find a tech representative and he shall assist you with the
setup.
Monday-Friday
Morning: 10:00-11:30 PST
Afternoon: 13:00-18:00 PST
NOTE: Some older versions can
’t be upgraded to the latest version, if this is the case, please contact our
technical support team directly for assistance.
This user manual is based on the latest version of our camera.
System Firmware: 17.22.2.30