Telenav for AT&T Supported Devices: v5.1 for BlackBerry 8100, 8300, 8310, 8700, 8800 - Manual (Page 47)

© TELENAV, INC. 2003-2007 PAGE 47 OF 51
• Contact Customer Support.
My TeleNav
In My TeleNav, which requires logging in with your phone number and PIN, you can also:
• Add an address and save it to the My Favorites list on your phone. The next time you launch the
TeleNav GPS Navigator application on your phone, the new address will appear in your My Favorites
and Recent Places lists.
NOTE: If the TeleNav GPS Navigator application is running on your phone when you save the address on
the website, the new address will show up in your My Favorites list or your Recent Places list only if you
have not accessed these lists in your current TeleNav GPS Navigator session. If you have already
accessed one of these lists in your current session, the new address will not appear in these lists until you
close and then re-launch TeleNav GPS Navigator.
• Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your phone). These lists can grow to an unlimited length. You can also delete addresses you no longer
need.
• Manage an independent Web address book (saved to your Web address book only, not saved to your
phone).
• Update your personal information including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
If you need to migrate your TeleNav account to a different phone number, please call TeleNav Customer Care at
1-888-353-6284. For security reasons, you cannot perform this change unassisted.
17. Error Conditions
Account cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS signal weak or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please
note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal.
Invalid login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign.