Tuff Country 35920 - Dodge 94-02 Ram 2500 / 3500 4.5 kit - Manual (Page 2)

LIMITED LIFETIME WARRANTY
Notice to all Tuff Country EZ-Ride Suspension
customers: It is your responsibility to keep your
original sales receipt! If failure should occur on any
Tuff Country EZ-Ride Suspension component, your
original sales receipt must accompany the warranted
unit to receive warranty. Warranty will be void if the
customer can not provide the original sales receipt.
Do not install a body lift in conjunction with a
suspension system. If a body lift is used in
conjunction with any Tuff Country EZ-Ride
Suspension product, your Tuff Country EZ-Ride
Suspension WARRANTY WILL BE VOID. Tuff Country
Inc. (“Tuff Country”) suspension products are
warranted to be free from defects in material and
workmanship for life if purchased, installed and
maintained on a non-commercial vehicle; otherwise,
for a period of twelve (12) months, from the date of
purchase and installation on a commercial vehicle, or
twelve thousand (12,000) miles (which ever occurs
first). Tuff Country does not warrant or make any
representations concerning Tuff Country Products
when not installed and used strictly in accordance
with the manufacturer’s instructions for such
installation and operation and accordance with good
installation and maintenance practices of the
automotive industry. This warranty does not apply to
the cosmetic finish of Tuff Country products nor to
Tuff Country products which have been altered,
improperly installed, maintained, used or repaired, or
damaged by accident, negligence, misuse or racing.
(“Racing is used in its broadest sense, and, for
example, without regards to formalities in relation to
prizes, competition, etc.) This warranty is void if the
product is removed from the original vehicle and re-
installed on that or any other vehicle. This warranty
is exclusive and is in lieu of any implied warranty of
merchantability, fitness for a particular purpose or
other warranty of quality, whether express or implied,
except the warranty of title. All implied warranties are
limited to the duration of this warranty. The remedies
set forth in this warranty are exclusive. This warranty
excludes all labor charges or other incidental of
consequential damages. Any part or product
returned for warranty claim must be returned through
the dealer of the distributor from whom it was
purchased. Tuff Country reserves the right to
examine all parts returned to it for warranty claim to
determine whether or not any such part has failed
because of defect in material or workmanship. The
obligation of Tuff Country under this warranty shall
be limited to repairing, replacing or crediting, at its
option, any part or product found to be so defective.
Regardless of whether any part is repaired, replaced
or credited under this warranty, shipping and/or
transportation charges on the return of such product
must be prepaid by the customer under this
warranty.
Important information that needs to be read before
installation begins:
If the vehicle that you are working on was
manufactured between November of 1993 and
February 1994 this suspension system will not work.
Unfortunately, Tuff Country EZ-Ride suspension
does not offer a suspension system that will fit on
vehicles manufactured between these dates. If the
vehicle that you are working on was manufactured
between these dates, STOP and return this box kit to
the company that you purchased it from (with a
receipt) for a full refund.
Special note: Dodge comes with two different size
pitman arms. Part # 70500 will work on the 1/2 ton
and 3/4 ton vehicles that were manufactured from
1994—2000. Also, part # 70500 will work on the 1/2
ton that was manufactured in 2001. Part # 70501 will
work on the 3/4 ton that was manufactured in 2001
and all 3/4 vehicles that were manufactured in 2002.
The pitman arm is not included with this suspension
system and needs to be ordered as a separate part
number. If you have not already done so, please
contact Tuff Country or your local Tuff Country
dealer and order the proper pitman arm. Also, the
new pitman arm looks identical to the stock pitman
arm. The new pitman arm has a reverse taper where
the stock tie rod connects to it.
Some Dodge Ram 2500/3500 vehicle come from the
factory with a 2 piece rear drive line. After the
suspension system is installed a vibration may occur
at initial take off. If this is the case on the vehicle that
you are working on, the stock carrier bearing drop
bracket needs to be lowered. Please contact Tuff
Country or your local Tuff Country dealer and order
part # 20824.
If the vehicle that you are working on has a stock
steering stabilizer, the stock steering stabilizer is not
going to be re-installed once the 5” suspension
system has been installed.
Before installation begins, Tuff Country EZ-Ride
Suspension highly recommends that the installer performs
a test drive on the vehicle. During the test drive, check to
see if there are any uncommon sounds or vibrations. If
uncommon sounds or vibrations occur on the test drive,
uncommon sounds or vibrations will be enhanced once the
suspension system has been installed. Tuff Country EZ-
Ride Suspension highly recommends notifying the
customer prior to installation to inform the customer of
these issues if they exist.
If the 3/4 ton or 1 ton that you are working on has a stock
contact over load, the u-bolts that are included in this kit
box will not be long enough, longer u-bolts are going to be
needed. If you have not already done so, please contact
Tuff Country or your local Tuff Country dealer and order
part # 37755