Avaya 4612 - Manual (Page 42)

5-12 Issue 1 July 2001
Priority Calling
The Priority Calling feature lets you place an internal call with a distinctive ring
(usually a 3-burst ring) to indicate your call needs immediate attention.
Placing a priority call
1. If your System Administrator has programmed one of the Line/Feature
buttons to represent Priority Calling, press that button,
or
Press Menu, then press the softkey below PCall,
or
Dial the Priority Calling Access Code.
2. Dial the extension and wait for the person to answer.
The extension called receives three ring tones and the message "Priority"
displays.
If your call is not answered, you can redirect it to a person on coverage. While the
phone is ringing, press the Line/Feature button your System Administrator has
designated as the Go to Cover button.
Changing a regular call into a priority call (when
you hear a call waiting ringback tone)
When you hear the ringback tone indicating the phone is in use, stay on the
line and follow the steps above for placing a priority call using the Menu
and appropriate softkey, or by pressing the designated Line/Feature button;
note that you cannot use an access code after dialing an extension. If you
still receive a call waiting ringback tone, hang up and place the priority call
again in a few minutes.
Program Abbreviated Dialing
To be programmable for abbreviated dialing, a Line/Feature button or softkey must
be administered for the Abbreviated Dialing feature. Note that two separate
procedures follow for programming Abbreviated Dialing numbers — one for
programming Line/Feature buttons for abbreviated dialing, and one for
programming softkeys for abbreviated dialing.