Sol Transit Shelter Security Lighting - Manual (Page 11)

11 rev. 0212 MKTG-IM-TSSL-001
Installation and Owner’s Manual | TSSL
Sol Inc. is an ISO 9001:2008 certified worldwide manufacturer that designs and manufacturers its own products.
Although the best scenario involves never having to actually use a company’s warranty, we are proud to offer, what we
believe is the BEST WARRANTY available in the industry, from a company that has been in business since 1990.
Sol warrants each new lighting system to be free from defects in materials and workmanship and to perform under
normal use and service. Sol will, at its option, repair or replace any system or system component that is defective
in materials or manufacture within a minimum of five (5) years after purchase. Additionally, specific items within Sol’s
system have extended warranty protection as defined below:
Item Period
PV Module (mono/polycrystalline) 20 Years
Thin Film PV Module(s) 10 Years
Mounting Hardware 20 Years
LED Luminaire 5 Years
Wire Harnessing 10 Years
Charge controller & LED Driver 5 Years
Batteries provided by Sol have a limited warranty providing for battery replacement from the date of shipment, with the
following pro-rated coverage:
• 0 to 2 years: 100% credit (user pays 0% of the replacement battery price)
• 2 to 3 years: 60% credit (user pays 40% of the replacement battery price)
• 3 to 4 years: 40% credit (user pays 60% of the replacement battery price)
• 4 to 5 years: 20% credit (user pays 80% of the replacement battery price)
Sol’s liability on any claim for damages arising out of or in connection with the manufacture, sale, installation, delivery or
use of the unit shall not exceed the purchase price of the system. The purchaser assumes and will hold harmless Sol in
respect of all such loss.
For warranty information on Sol products please call +1 (772) 286-9461. Before returning any product or component to
Sol, first obtain a Return Material Authorization (RMA) number and return requested items via prepaid shipping. Failure
to do so may result in no issued credit, and Sol shall not be responsible for said items.
This warranty does not cover damage or malfunction, as determined by Sol’s service technicians or engineers, due to
abuse, misuse, incorrect installation or accident such as, but not limited to:
• Use of incorrect mounting hardware
• Failure to follow operating and installation instructions provided by Sol
• Failure to maintain & operate the equipment in accordance with all applicable safety standards and codes
• Failure to maintain & operate the system under Sol specified operating conditions
• Vandalism, theft, fire, flood, “Acts of God”, and other problems beyond the control of Sol
• Unauthorized or improper repairs or adjustments
• Labor costs to remove, service, troubleshoot and/or reinstall all or part of Sol systems, unless previously agreed to
and authorized IN WRITING by Sol by either the Inside Sales Manager, Quality Manager or CEO
• Equipment service, rental, and or tools required to remove, service, troubleshoot, and/or reinstall all or part of Sol
systems, unless previously agreed to and authorized IN WRITING by Sol by either the Inside Sales Manager, Quality
Manager or CEO
• Equipment not provided by Sol and components and equipment external to the Sol system
• The cost of repairing or replacing property other than the Sol system
The use of electrical components, hardware, fixtures or batteries not provided by Sol voids this warranty. This warranty
is in lieu of all other express warranties and the implied warranty of merchantability and is limited to terms of this written
warranty. This warranty grants you specific legal rights, and you may have other rights that vary from state to state.
Sol FivePlus™ Warranty