Vaisala RS92-KL - Manual (Page 38)

User's Guide ______________________________________________________________________
36 __________________________________________________________________ M210299EN-D
Technical Support
If the product needs repair, please follow the instructions below to
speed up the process and to avoid extra costs to you.
1. Read the warranty information.
2. Contact Vaisala technical support via e-mail or fax and request for
RMA (Return Material Authorization) and shipping instructions.
3. Proceed as instructed by Vaisala technical support.
Radiosonde Warranty
The following Vaisala Radiosonde general warranty statement is
effective as of 02/2007. However, please refer to the applicable supply
contract for the specifics of your warranty terms. If there is a
discrepancy between the general radiosonde warranty statement and the
radiosonde warranty statement in the supply contract, the provisions of
the official radiosonde warranty statement in the supply contract
prevail.
Vaisala Radiosonde Warranty
Statement
Vaisala repairs or, at its discretion, replaces any Vaisala RS92
radiosonde that is proven, with reasonable satisfaction, to have failed
within 13 months of shipment by reason of faulty materials or
workmanship, under the following conditions and provided that
radiosonde is stored and used properly in accordance with applicable
instructions and manuals issued by Vaisala.
For technical questions, contact the Vaisala technical support:
E-mail
[email protected]
Fax +358 9 8949 2790
NOTE RMA must always be requested from Vaisala technical support before
returning any faulty material.