Troubleshooting procedures – Amana AK2T30/36E1/W1 User Manual

Page 19

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Troubleshooting Procedures

RS2420002 Rev. 5

19

Problems

Halogen Elements

Quick Star Element

Solid Disk Element

Broken glass

ceramic heater
panel.

Replace heater panel. Check
for runaway surface control,
faulty limit switch that could
have caused heater panel to
break.

Replace heater panel. Check
for runaway surface control,
faulty limit switch that could
have caused heater panel to
break.

Replace heater panel. Check
for runaway surface control,
faulty limit switch that could
have caused heater panel to
break.

Stained glass

ceramic heater
panel.

Try to remove stain by using
Bon

Ami, Soft Scrub, Elco,

Cooktop Cleaning Creme or
baking soda.

Try to remove stain by using
Bon

Ami, Soft Scrub, Elco,

Cooktop Cleaning Creme or
baking soda.

Try to remove stain by using
Bon

Ami, Soft Scrub, Elco,

Cooktop Cleaning Creme or
baking soda.

Glass

ceramic

heater is wavy or
uneven.

Manufacturing process gives
glass glass

ceramic heater

panel a slight wave across
surface.
This IS NOT a defect.

Manufacturing process gives
glass glass

ceramic heater

panel a slight wave across
surface.
This IS NOT a defect.

Manufacturing process gives
glass glass

ceramic heater

panel a slight wave across
surface.
This IS NOT a defect.

Red spots or lines
visible through
glass

ceramic

heater panel.

Glass

ceramic heater panels

are slightly opaque. Element
may transfer a glow through
a panel. This IS NOT a
defect in the unit and has no
effect on performance.

Glass

ceramic heater panels

are slightly opaque. Element
may transfer a glow through
a panel. This IS NOT a
defect in the unit and has no
effect on performance.

Does not apply.

Performance of
surface element is
poor.

1. See test Procedures.
2. Make sure pans are flat

on bottom.

1. See test Procedures.
2. Make sure pans are flat

on bottom.

1. See test Procedures.
2. Make sure pans are flat

on bottom.

Multi

Position

halogen heater
performance poor.

1. Improper wiring.
2. Ground not connected.
3. Switch failed.
4. Heater or limiter failed.

Does not apply.

Does not apply.

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