Factory reset, Troubleshooting, Unable to pair to smartphone or tablet – Kinivo BTH220 Bluetooth Stereo Headphone EN User Manual

Page 9: Headphones no longer connect to my device

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Kinivo BTH220 Bluetooth Stereo Headset

8. Factory Reset

WARNING: Performing a factory reset on the BTH220 will delete any previous

pairings and will restore the headphones to factory default settings. Only
perform this if you are experiencing any issues with the product.

1. Power off the BTH220 headphones.

2. Press + , – and the multifunction button - all 3 simultaneously for 6 seconds.

The blue LED will blink twice and the headphones will shut off.

When the headphones are powered on after the factory reset, they will

automatically enter pairing mode.

Troubleshooting

1. Unable to pair to smartphone or tablet

Ensure that the headphones are in pairing mode (see Bluetooth Pairing section).

Now open the Bluetooth configuration on your smartphone or tablet and scan
for Bluetooth devices. You should see the BTH220 headphones - proceed to pair
and connect the headphones.

2. Headphones no longer connect to my device

To ensure the BTH220 headphones are in working order, delete all existing

pairings on all devices and perform a factory reset (see Factory Reset section).

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