Troubleshooting – Kinivo BTX270 Wireless Bluetooth Speaker User Manual

Page 13

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Kinivo BTX270 Rechargeable Wireless Speaker

13

Troubleshooting

1. Unable to pair to smartphone or tablet

Ensure that the speaker is in pairing mode (see Bluetooth Pairing section). If you are unable to get the speaker into pairing mode,

see Alternate process under section Bluetooth Pairing . Now open the Bluetooth configuration on your smartphone or tablet and
scan for Bluetooth devices. You should see the BTX270 speaker - proceed to pair and connect the speaker.

2. Speaker no longer connects to my device

To ensure the BTX270 speaker is in working order, delete all existing pairings on all devices and try the pairing process again.

3. Speaker works with my smartphone but not my computer

The Bluetooth adapter in your computer needs to support the Stereo Bluetooth profile (A2DP). To ensure the Bluetooth adapter

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