Kinivo 501BN Premium 5 port HDMI switch EN - Manual (Page 9)

Kinivo 501BN HDMI Switch
9
FAQ Frequently Asked Questions
1. What do I do if I have a HDCP error?
HDCP errors are usually caused by syncing/handshake problems.
Simply unplug all your devices from the switch
Unplug switch from the power source
Re-Plug all your devices and restart the entire set up again. This should help resolve the issue.
2. What do I do if my switch is not working or there is no audio? How do I
diagnose the issue?
Steps to diagnose the device
Ensure all HDMI cables are completely inserted into the switch. Lose connection can cause Issues.
Make sure that the HDMI cables are working. Try a different HDMI cable to check if cable is the issue
Ensure your input devices are powered on.
Test with just one input device to diagnose. Check if the input device works directly with the TV. This will
also help verify the HDMI cable. Try pressing the input number on the remote corresponding to where
the input is connected
3. What do I do if Automatic Switching is not working as advertised?
Refer to “Automatic Input Selection” section on page 6 to understand how auto-switching works.