Troubleshooting – Campbell Scientific COM220 56k Phone Modem User Manual

Page 18

Advertising
background image

COM220 Telephone Modem

Some of the AT command settings that may be changed are:

Disable auto-answer: This option is used only when the modem is not to

answer a call. For example, the COM220 is connected to a telephone line that

is to be used partly for voice communication. In this situation, it is best to have

the datalogger call the computer.

Speaker on/off and volume: Default settings have the speaker on only during

call establishment and set to a low volume. The speaker may be turned

completely off in order to limit the current drain during the connection or so

you cannot/do not hear the speaker. It is also possible to set the speaker

volume higher if you want to hear the speaker better than the default, low-

volume setting.

Answer on X

th

ring: This option is used when the modem is sharing a line

and you only want it to answer after a specified number of rings. For example,

the COM220 is sharing a line with people at an office. It can be programmed

to only answer after the third ring. If the PC calls when the office is closed and

no one answers the phone after three rings, the datalogger will pick it up.

Change telephone system types: Change from the Bell 212A (U.S. and

Canada) system to a CCITT V.32 (foreign, 9600 baud) or CCITT V.22

(foreign, 1200 baud) system. This does not mean that the COM220 is tested

and approved for all foreign countries.

CCITT is an international consultative committee that sets international

communications-usage standards. V.32 and V.22 are CCITT standards that the

COM220 meets.

5. Troubleshooting

When the Campbell Scientific software cannot establish a link to a remote

datalogger that is connected to a COM220, check the following:

1) Verify that the modem initialization settings on your computer are correct

for your specific calling modem (that is, the modem attached to your

computer). See the calling modem’s software manual and/or help screens

for more information.

2) If using a non-PakBus datalogger (such as the CR510, CR10X, CR23X,

CR7, and CR5000), verify that DIP switch 1 on the COM220 is in the

open (modem enable) position. For PakBus dataloggers (such as the

CR800, CR850, CR1000, CR3000, CR10XPB, 23XPB, etc.), DIP switch 1

can be in either position, but closed (SDC7) is preferred. See Appendix

A.1, DIP Switch Settings, for details.

3) If the COM220 is set for modem enable (DIP switch 1 open), verify that

the ME baud rate selected (DIP switches 3 and 4) agrees with related

communication instructions in the datalogger program. Instructions for

setting the COM220’s ME baud rate are found in Appendix A.1, DIP

Switch Settings.

4) If the COM220 is set for modem enable (DIP switch 1 open) and you are

unable to connect to the datalogger, try setting the datalogger ME baud

rate, BaudrateME, to a negative number (for example, –9600) in order to

10

Advertising