Campbell Scientific RavenXTV CDMA Sierra Wireless Cellular Modem - Manual (Page 41)

Appendix D. Troubleshooting
Flowchart
Is Network LED on solid?
Not provisioned/registered
on network.
Verizon or AT&T?
Check coverage map.
Are you in an area that
should be covered?
May be out of Verizon’s
‘native’ network. Self-
provisioning may not work
in this case (though this is
increasingly rare). Try
setting up the modem in an
area with strong cellular
coverage and then
installing it.
Go to page D-2.
Go to page D-4.
No solution available.
May be something with
Verizon account; contact
Verizon.
Can’t connect...
Yes
AT&T
No
Or
No
Verizon
Yes
D-1