Acer 1300 series - Manual (Page 78)

Troubleshooting 68
En
glish
There is no audio coming from my computer.
Check the following:
• The volume may be muted. In Windows, look at the volume control icon on the
taskbar. If it is crossed-out, click on the icon and deselect the Mute option.
• The volume level may be too low. In Windows, click on the volume control icon
on the taskbar, and then use the slider control to increase the volume level.
• If headphones are connected to the headphone jack on the computer, your
computer's built-in speakers will be turned off.
My external microphone does not work.
Check the following:
• Make sure that the external microphone is properly plugged into the
microphone-in jack on the computer.
• Make sure that the volume is not muted or set too low (see the problem, "There is
no audio coming from my computer").
I can't eject the optical drive tray with my computer turned off.
The computer needs to be turned on for the optical drive eject button to function. If
you need to eject the optical drive tray when the computer is turned off, push a
straightened paper clip into the optical drive emergency eject hole. See "Emergency
ejection of the optical drive tray" for more information.
The keyboard does not respond.
Try attaching an external USB keyboard to one of your computer's USB ports. If it
works, the internal keyboard might have become disconnected. Contact your dealer or
an authorized service center.
The floppy disk drive cannot read a diskette.
Check the following:
• Make sure that the diskette is properly inserted in the floppy disk drive.
• Make sure that the diskette is formatted.
• Try to read a second diskette. If this works, then the first diskette might have a
problem.
• If the diskette is not the cause of the problem, then the drive head might be dirty.
Clean it using a drive head cleaning kit.
As1300_E.book Page 68 Tuesday, July 9, 2002 2:01 PM