Troubleshooting, User’s manual 40 – Samsung AQ19LS9L User Manual

Page 42

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User’s Manual

40

Troubleshooting

Check List

Symptom

Check List

Solutions

The image on the
screen is shaking.

Check the monitor configuration to

see if it is in Interlace Mode. (Interlace

Mode: Vertical frequency 43Hz,

87Hz(i), etc)

The signal from the video card exceeds

the maximum resolution and frequency

of the monitor.

Are there any magnetic products such

as a power adapter, speaker or a high

voltage wire near by?

Move the monitor away from anything

that can create a strong magnetic field.

Is the voltage stable?

The screen image can appear to shake

or vibrate at a particular time of day due

to low supply voltage.

The screen image can also appear to shake or vibrate if there is a problem

with the video card or the computer's main board.

The screen shows
strange colors or just
black and white.

Is the screen displaying only one color

as if looking at the screen through a

cellophane paper?

Check the signal cable connection.

Make sure the video card is fully

inserted in it's slot.

Have the screen colors become

strange after running a program or

due to a crash between applications?

Reboot the computer.

Has the video card been set properly?

Set the video card by referring to the

video card manual.

The screen suddenly
has become
unbalanced.

Have you changed the video card or

the driver?

Adjust screen image position and size

using the OSD.

Have you adjusted the resolution or

frequency to the monitor?

Adjust the resolution and frequency at

the video card.

(Refer to the Preset Display Modes).

The screen can be unbalanced due to the cycle of the video card signals.

Readjust Position by referring to the OSD.

The screen is out of
focus or OSD cannot be
adjusted.

Have you adjusted the resolution or

frequency on the monitor?

Adjust the resolution and frequency of

the video card.

(Refer to the Preset Display Modes).

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