Troubleshooting – Samsung AQ19LS9L User Manual

Page 45

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User’s Manual

43

Troubleshooting

Q&A

Question

Answer

How can I change the frequency?

Frequency can be changed by reconfiguring the video card.

Note that video card support can vary, depending on the

version of the driver used.

(Refer to the computer or the video card manual for details.)

How can I adjust the resolution?

Windows 95/98: Set the resolution at the Control Panel,

Display, Settings.

Windows 3.1: Change the resolution and the colors using the

VGA Utility provided by the video card.

* Contact the video card manufacturer for details.

How can I set the Power Saving
function?

Windows 95/98: Set the function at BIOS-SETUP of the

computer or the screen saver. (Refer to Windows/Computer

Manual).

Windows 3.1: Set the function using the VGA

Utility provided by the video card.

The monitor makes a sound when it is
turned on.

This is normal as some sound may be generated when the

metal case and the electromagnet, which are installed to

block any electromagnetic waves, interact with each other.

How can I clean the outer case/Picture
tube?

Disconnect the power cord and then clean the monitor with a

soft cloth, using either a cleaning solution or plain water.

Do not leave any remains of the detergent nor scratch the

case. Do not allow any water to go inside the monitor.

Question

Answer

There is no Highlight Zone although I

turned the Highlight Zone on.

Check to see if the Contrast value of the Highlight Zone is 0

or if you changed the mode without closing the program.

The Position, Size and the Zoom

functions of the Highlight Zone do not

work.

Check if the Highlight Zone Full Screen function has been

used and not released. If it is on, those three functions will

not work.

Note: If this problem keeps happening, reinstall the program.

If you cannot solve this problem, contact the service center.

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