Before contacting a service centre – Samsung i8 (User Manual) User Manual

Page 113

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112

The images are unclear.

• A picture was taken of a subject without setting an appropriate macro mode.

Select an appropriate macro mode to take a clear image.

• Taking a picture beyond the fl ash range.

Take a picture within the fl ash range.

• The lens is smudged or dirty.

Clean the lens.

The fl ash does not fi re.

• Flash off mode has been selected.

Dis-engage fl ash off mode.

• The camera mode can’t use the fl ash.

Refer to the FLASH instruction. (p.32-34)

Incorrect date and time is displayed

• The date and time have been set incorrectly or the camera has adopted

the default settings.

Reset the date and time correctly.

A card error has occurred while the memory card is in the camera.

• Incorrect memory card format.

Re-format the memory card.

The images don’t play back.

• Incorrect

fi le name. (Violation of DCF format)

Do not change the image fi le name.

Before contacting a service centre

Colour of image is different to the original scene.

• White balance or effect setting is incorrect.

Select appropriate White balance and effect.

Images are too bright.

• Exposure is excessive.

Reset exposure compensation.

No image on external monitor.

• The external monitor has not been connected properly with the camera.

Check the connection cables.

• There are incorrect fi les in the memory card.

Insert a memory card that has correct fi les.

When using the PC’s explorer, the [Removable Disk] fi le does not show.

• Cable connection is incorrect.

Check the connection.

• The camera is off.

Turn the camera on.

• The operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac

OS 10.1 ~ 10.4. Alternatively the PC does not support USB.

Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 10.1 - 10.4 to

PC that supports USB.

• The camera driver is not installed.

Install a [USB Storage Driver].

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