Troubleshooting – Samsung MJ19BSASQ-XBG User Manual

Page 118

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Adapter.

Visit the video card manufacturer's homepage and download and install the latest

driver.

For more information about the video card, contact the card manufacturer.

As the Highlight program uses the communication lines,

please exit the Highlight program before you can access MagicTune™ .

Some of Samsung CDT monitors support the Highlight feature.

When using both the Highlight feature and MagicTune™ simultaneously, conflicts

occur, which cause errors.

Make sure to turn OFF Highlight before using MagicTune™ .

Troubleshooting

z

MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while
MagicTune™ is operating. If so, please restart the system.

Symptom

Check List

Solutions

Check when
MagicTune™ does
not function
properly.

MagicTune™ feature is
found only on PC (VGA)
with Window OS that
supports Plug and Play.

* To check whether your PC is available for
MagicTune™ feature, follow the
steps below (When Windows™ is XP);

Control Panel -> Performance and Maintenance
-> System -> Hardware -> Device Manager ->
Monitors -> After deleting Plug and Play
monitor, find 'Plug and Play monitor' by
searching new Hardware.

MagicTune™ is an additional software for the
monitor. Some graphic cards may not support
your monitor. When you have a problem with
the graphic card, visit our website to check the
compatible graphic card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't
work properly.

Have you changed your PC
or video graphic card?

Download the latest program. The program can
be downloaded

http://www.samsung.com/monitor/magictune

.

Did you install the program?

Reboot the computer after installing the
program for the first time. If a copy of the

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