Q & a – Samsung MJ19BSASQ-XBG User Manual

Page 138

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Control Panel -> Performance and
Maintenance -> System ->
Hardware -> Device Manager ->
Monitors -> After deleting Plug and
Play monitor, find 'Plug and Play
monitor' by searching new
Hardware.

MagicTune™ is an additional
software for the monitor. Some
graphic cards may not support your
monitor. When you have a problem
with the graphic card, visit our
website to check the compatible
graphic card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't
work properly.

Have you changed your
PC or video graphic card?

Download the latest program. The
program can be downloaded

http://www.samsung.com/monitor/magictune

.

Visit the MagicTune™ website and download the installation software for MagicTune™
MAC.

Check the following items if there is trouble with the monitor.

1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3. If you installed a new video card or if you assembled the PC, check if the installed the adapter

(video) driver and the monitor driver.

4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.

(Do not exceed 75 Hz when using the maximum resolution.)

5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,

remove the Display Adapter at the "Control Panel

¡

System

¡

Device Administrator" and then

reboot the computer to reinstall the adapter (video) driver.

If problems repeatedly occur,

contact an authorized service center

.

Q & A

Question

Answer

How can I change the
frequency?

The frequency can be changed by reconfiguring the video card.

Note that video card support can vary, depending on the version
of the driver used. (Refer to the computer or the video card
manual for details.)

How can I adjust the resolution?

Windows ME/XP/2000 : Set the resolution at the Control
Panel

¡

Display

¡

Settings.

* Contact the video card manufacturer for details.

How can I set the Power Saving
function?

Windows ME/XP/2000 : Set the function at BIOS-SETUP of the
computer or the screen saver. (Refer to Windows/Computer
Manual).

How can I clean the outer
case/LCD Panel?

Disconnect the power cord and then clean the monitor with a soft
cloth, using either a cleaning solution or plain water.

Do not leave any detergent or scratches on the case. Do not let
any water enter the monitor.

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