Using enhanced override – Avaya 1120E User Manual

Page 140

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Additional call features

140

Using Enhanced Override

Use the Enhanced Override feature to override an active call after you
attempt a Forced Camp-on. Use Enhanced Override to make a call or a
consultation call, such as placing a call on hold and calling another party.

To use Enhanced Override:

You receive a busy signal after dialing a
phone number.

1.

Choose one of the following:

— Press the

Override

key.

— Enter the

Override

FFC to initiate a

Forced Camp-on.

If either person on the call disconnects at
this time, you receive an overflow (fast
busy or engaged) signal.

2.

Choose one of the following:

— Press the

Override

key again.

— Enter the

Override

FFC

again.

The other two people on the call receive
an override tone and a conference call is
established between the three of you. If
anyone disconnects, the other two
people remain connected.

3.

To terminate the call, press the

Goodbye

key.

or

EnhOvr

or

EnhOvr

(Goodbye)

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