Samsung XE500C21-H01US - Manual (Page 38)

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4. FAQ
Network setting
Q1 : Cannot connect to the network.
Reason1 The wireless network password is not entered correctly.
Solution1
Confi rm the password again, and enter it again. If you do not remember the password, ask your] network administrator.
Reason2 wireless network Signal that you select is too weak.
Solution2
Try another network. If you have no other wireless network, try a wired network by using the USB Ethernet adapter.
Reason3 If you are using a network in a school or a company, you may have to setup the proxy.
Solution3
Enable the proxy settings from Settings > Under the Hood > Network. Ask the network administrator for the proxy server
and port number.