Samsung RS267TDWP-XAA - Manual (Page 31)

appendix _31
appendix
TROUBLESHOOTING
PROBLEM SOLUTION
The refrigerator does not
work at all or it does not
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air
from circulating?
• Check if the cooling o function is on. If the Freezer/Fridge temperature
indicator is moving, refer to page 24 to cancel the cooling o function.
The food in the fridge is
frozen.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with high water content in the coldest part of the fridge?
You hear unusual noises
or sounds.
• Check that the refrigerator is level and stable.
• A “ticking” sound is heard from inside the refrigerator. This is normal and
occurs because various accessories are contracting or expanding in relation to
the temperature of the refrigerator interior.
The front corners of
the appliance ar e hot
and condensation is
occurring.
• Some heat is normal as anti-condensates’ are installed in the front corners of
the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door
open for a long time.
Ice is not dispensing.
• Did you wait for 12 hours after installation of the water supply line before
making ice?
• Is the water line connected and the shut-o valve open?
• Did you manually stop the ice making function? Make sure Ice Type is set to
Cubed or Crushed.
• Is there any ice blocked within the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water
bubbling in the
refrigerator.
• This is normal. The bubbling comes from the refrigerant coolant liquid
circulating through the refrigerator.
Ther e is a bad smell in
the refrigerator.
• Has a food item spoiled?
airtight.
• Clean out your freezer periodically and throw away any spoiled or suspect
food.
Frost forms on the walls
of the freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow su cient space between the foods stored for e cient air circulation.
• Is the fr eezer door closed properly?
Water dispenser is not
functioning.
• Is the water line connected and the shut-of f valve open?
• Has the water supply line tubing been crushed or kinked? Make sure the
tubing is free and clear of any obstruction.
• Is the water tank frozen because the refrigerator temperature is too low?
Try selecting a warmer setting on the main display panel.
04 APPENDIX
• If the refrigerator’s water supply line is not connected and water is not being supplied
to the refrigerator, the refrigerator will make unusual noises if the ice maker is on or if
you push the water dispenser lever. To stop the noises, press the Ice Type button until
the Ice Off icon lights up (at least 3 seconds) indicating that the ice maker is off.