Samsung CLP-300N-XAA - Manual (Page 44)

Solving Problems
6.9
Common Macintosh Problems
Problem Possible Cause and Solution
The printer does not
print PDF file correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products:
Printing the PDF file as an image may solve this
problem. Turn on Print As Image from the
Acrobat printing options.
N OTE :It will take longer to print when you print a
PDF file as an image.
The document has
printed, but the print
job has not
disappeared from the
spooler in Mac OS
10.3.2.
Update your Mac OS to OS 10.3.3 or higher.
Some letters are not
displayed normally
during the Cover page
printing.
This problem is caused because Mac OS can not
create the font during the Cover page printing.
English alphabet and numbers are displayed
normally at the Cover page.
Common Linux Problems
Problem Possible Cause and Solution
I can’t change settings
in the configuration
tool.
You need to have administrator privileges to be able
to change global settings.
I am using the KDE
desktop but the
configuration tool and
LLPR won’t start.
You may not have the GTK libraries installed. These
usually come with most Linux distributions, but you
may have to install them manually. Refer to your
distribution’s installation manual for more details
about installing additional packages.
I just installed this
package but can’t find
entries in the KDE/
Gnome menus.
Some versions of the KDE or GNOME desktop
environments may require that you restart your
session for the changes to take effect.
I get a “Some options
are not selected” error
message while editing
the printer settings.
Some printers have conflicting settings, meaning
that some settings for two options can’t be selected
at the same time. When you change a setting and
the Printer Package detects such a conflict, the
conflicting option is changed to a “No Choice” value.
You have to choose an option that does not conflict
before being able to submit the changes.
I can’t make a printer
the system default. In some conditions, it may not be possible to
change the default queue. This happens with some
variants of LPRng, especially on recent RedHat
systems that use the “printconf” database of
queues.
When using printconf, the /etc./printcap file is
automatically refreshed from the database of
printers managed by the system (usually through
the “printtool” command), and the queues in /
etc./printcap.local are appended to the resulting
file. The default queue in LPRng is defined as the
first queue in /etc./printcap, and therefore it is
not possible for the Linux Printer Package to change
the default when some queues have otherwise been
defined using printtool.
LPD systems identify the default queue as the one
named “lp”. Thus, if there is already a queue by this
name, and if it doesn’t have an alias, then you won’t
be able to change the default. To work around this,
you can either delete the queue or rename it by
manually editing the /etc./printcap file.
The N-up setting does
not work correctly for
some of my
documents.
The N-up feature is achieved through post-
processing of the PostScript data that is sent to the
printing system. However, such post-processing can
only be adequately achieved if the PostScript data
conforms to the Adobe Document Structing
Conventions. Problems may arise when using N-up
and other features that rely on post-processing if
the document being printed isn’t compliant.