Troubleshooting, Check list – Samsung LS17HAHTS2-XAZ User Manual

Page 43

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Check List

Before calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on
the screen. I
cannot turn on
the monitor.

Is the power cord
connected properly?

Check the power cord connection
and supply.

Can you see "Check
Signal Cable"
on the

screen?

(Connected using the D-sub
cable)

Check the signal cable connection.
(Connected using the DVI cable)

If you still see an (error) message
on the screen when the monitor is
connected properly, check to see if
the monitor status is set to analog.
Press button to have the monitor

double-check the input signal
source.

If the power is on, reboot
the computer to see the
initial screen(the login
screen), which can be

seen.

If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then

change the frequency of the video
card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login
screen) does not appear,

contact

the Service Center or your dealer

.

Can you see "Not

Optimum
Mode","Recommended
mode 1280 x 1024 60 Hz"

on the screen?

You can see this message when the

signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
handle properly.

Adjust the maximum resolution and
frequency that the monitor can
handle properly.

If the display exceeds SXGA or 75

Hz, a "Not Optimum

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