Network services, Bd-live, Software upgrade notification – Samsung BD-D5100-ZA User Manual

Page 22: Appendix, Troubleshooting

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22

You can enjoy various network services such

as BD-LIVE by connecting the player to your

network.

Read the following instructions before

using any network service.

Connecting the player to the network

1.

(pages 10 and 11).

Configuring the network settings

2.

(page 16).

BD-LIVE™

Once the player is connected to the network,

you can enjoy various movie-related service

contents using a BD-LIVE compliant disc.

Attach a USB memory stick to the USB

1.

jack on the side of the player, and then

check its remaining memory. The memory

device must have at least 1GB of free

space to accommodate the BD-LIVE

services.

Insert a Blu-ray Disc that supports BD-

2.

LIVE.

Select an item from various BD-LIVE

3.

service contents provided by the disc

manufacturer.

NOTE

The way you use BD-LIVE and the provided

contents may differ, depending on the disc

manufacturer.

Network Services

Software Upgrade Notification

When connected to the network, the player

can notify you if a new software version is

available.

Turn on the player.

1.

In the Software Upgrade menu, set Auto

2.

Upgrade Notification to On.

If there is a new software version available,

the player notifies you with a popup

message.

To upgrade the firmware, select

3.

yes on the

Pop-up. The player turns off automatically,

then restarts, and begins the download.

(Never turn on the player manually here.)

The update progress popup appears.

4.

When the update is complete, the player

turns off again automatically.

Press the

5.

POWER button to turn on the

player.

NOTE

Update is complete when the player turns off

after restarting. Press the POWER button to turn

on the updated player for your use.

Never turn the player off or on manually during

the update process.
Samsung Electronics shall take no legal

responsibility for player malfunction caused by

unstable of internet connection or consumer

negligence during software upgrade.

Appendix

Troubleshooting

Before requesting service, please check the following.

PROBLEM

SOLUTION

No operation can be performed

with the remote control.

Check the batteries in the remote control. They may need replacing.

Operate the remote control at a distance of no more than 20 feet.

Remove batteries and hold down one or more buttons for several

minutes to drain the microprocessor inside the remote control to reset

it. Reinstall batteries and try to operate the remote control again.

Disc does not play.

Ensure that the disc is installed with the label side facing up.

Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

Ensure that the disc has disc menus.

The prohibition message appears

on the screen.

This message appears when an invalid button is pressed.

The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g.,

angles).

You’ve requested a title or chapter number or search time that is out of

range.

Play mode differs from the Setup

Menu selection.

Some of the functions selected in the Setup Menu may not work

properly if the disc is not encoded with the corresponding function.

The screen ratio cannot be

changed.

The Screen Ratio is fixed on your Blu-ray Disc/

DVD.

This is not a problem with the player.

No audio.

Make sure you have selected the correct Digital Output in the Audio

Options Menu.

The screen is blocked

If the HDMI output is set to a resolution your TV cannot support (for

example, 1080p), you may not see a picture on your TV.

Press the

STOP ( ) button (on the front panel) for more than 5

seconds with no disc inside. All settings will revert to the factory settings.

When the factory default settings are restored,

all stored user BD data

is deleted.

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