Troubleshooting – Samsung WF431ABW-XAA User Manual

Page 30

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Troubleshooting

ERROR IMAGE

MEANING

SOLUTION

nF

Your washer has tried to fill but was
unsuccessful.

Make sure the water faucets are open all
the way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then
please remove the device and connect
the water hoses directly to the unit.

Check if the hot water supply hose is
connected.

You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.

nF1

The hot/cold water hose connection is
not correct.

Please connect the hot/cold water hose
connection correctly.

Sr

Problem with control.

Call for service.

OE

Water detected over the safe water
level.

Call for service

E2

Jammed key.

Call for service

tE

Temperature sensor problem.

Restart the cycle.

If the code reappears, call for service.

3E

Motor problem.

Restart the cycle.

If the code reappears, call for service.

AE

Communication error between SUB
PBA and MAIN PBA

Call for service

AE3

This is displayed when an error occurs
while communicating with the DR ready
modem.

Call for service

SF

System error

Call for service

SUdS

Too many suds are detected during the
washing session.
The unit is put on hold until the suds
are reduced. Then, the unit will go back
into the operation.

When it finishes washing, “End” and
“SUdS” codes will blink in turn.

Reduce the amount of detergent you
use.

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)

troubleshooting

WF431ABP-03016A-07_EN_v1.indd Sec6:30

WF431ABP-03016A-07_EN_v1.indd Sec6:30

2012-05-09

2:17:27

2012-05-09

2:17:27

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