Samsung WB09H7300GP-A1 - Manual (Page 8)

English - 8
TROUBLE DIAGNOSIS
No Water Fill
• Perform the Quick Test Mode. Check all of the Water Valves visually. (Cold Water Valve, Bleach Water Valve,
Softener dispensers using Cold & Bleach Water Valve, and Hot Water Valve.)
• Check if the water taps are turned on fully.
• Check the Water Valves and the Water Level Sensor (Refer to the PCB Connector Check)
• Check if there are any kinks in the inlet hoses.
• Check if the inlet screens are clogged up.
• Check if the water has enough pressure. If not, find out its contributors.
• Check if there are any frozen areas in the unit (Drain Hose, etc)
• Measure the resistance of the Water Valve Coil. (It should read 1.18K ohms. Check Pin#1,5 of CN6 and pin#2
of RY1)
• Check the Pressure S/W and the PCB for loose connections. (Refer to the PCB Connector Check.)
Tub Full of Suds
• Go to “Will Not Drain” and “Will Not Spin” and check the draining.
• Check the PCB and Drain Pump for any loose wire connections.
• Perform the Quick Test Mode or the Board Output Test to drain.
• Use HE (High-Efficiency) or low sudsing detergent especially formulated for front load washers.
• Reduce the amount of detergent for that specific load size and soil level. Keep in mind that towels create
more suds generally.
• Reduce the amount of detergent when the water is soft, or laundry is small or lightly soiled.
• Do one more wash cycle with cold water and a table spoon of salt without detergent.
Wet Clothes
• Unbalance due to not enough clothing in the load. Put additional clothing in the load.
• Due to excessive suds by using a general detergent. Use HE (High-Efficiency) or reduce its quantity.
• Low Spin Speed or Drain Only was selected.
• Go to “ Will Not Spin”.
Will Not Lock
• Perform the Quick Test Mode. Check the Door Lock. Check the door when locked for resistance. There should
be approx 0.2 ohm between the terminal of contact (Sky-blue(#7)-Yellow(#5) wire), and if not, change the pcb
(refer to the PCB Connector Check).
• Read the Lock Switch and the PCB (CN9). (Refer to the PCB Connector Check.)
Will Not Unlock
• Read the Lock Switch and the PCB (CN9). (Refer to the PCB Connector Check.)
• Perform the Quick Test Mode. Check the Door Lock. Check the door when unlocked for resistance. There
should be approx 0.2 ohm between the terminal of contact (Sky-blue(#7)-Gray(#4) wire), and if not, change the
PCB (refer to the PCB Connector Check).
TROUBLE SHOOTING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
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