Support – Axis Communications Axis Video Server AXIS 240Q User Manual

Page 41

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AXIS 240Q - System Options

• the static IP address
• the default router
• the subnet mask
• the system time

Default - The default button should be used with caution. Pressing this will return all of

the video server's settings (including the IP address) to the factory default values.

Upgrade Server - See Upgrading the Firmware, on page 47.
Backup - To take a backup of all of the parameters, and any user-defined scripts, click this

button. If necessary, it is then possible to return to a previous configuration if settings are

changed and there is unexpected behavior.

Restore - click the Browse button to locate the saved backup file (see above) and then click

the Restore button. The settings will be restored to the previous configuration.

Note:

Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for multi-configurations or for firmware upgrades.

Support

The Support Overview page provides valuable information on troubleshooting and contact

information, should you require technical assistance.

System Overview - is a quick look over the camera’s status and settings. Information that

can be found here includes the camera’s Firmware version, IP address, Security, Event and

Image settings and Recent log items. Many of the captions are also links to the proper

Setup page to conveniently make adjustments in the camera’s settings.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server

Report with your query.

View Information - The Log report and the Parameter List also provide valuable

information for troubleshooting and when contacting Axis’ support service.

Configuration:
Log Level for Log Files
- from the drop-down list, select the level of information to be

added to the Log file.

Log Level for Email - from the drop-down list, select the level of information to send as

email and enter the destination email address.

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