Self diagnosis – Samsung LN32A620A1FXZA User Manual

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Self diagnosis

Picture Test
If you think you have a picture problem, perform the picture test. Check the color pattern on the screen to see if the problem

still exists.
1. Press and hold the button for more than 5 seconds.

“Self Diagnostic Test” appears on the screen.

2. Press the ▲ or ▼ button to select “Picture Test”, then press the ENTER

button.

“Does the problem still exist with this test pattern?” appears on the screen.

3. Press the ◄ or ► button to select “Yes” or “No”.

If the test pattern does not appear or there is noise in the test pattern,

select “Yes”.
If the test pattern is properly displayed, select “No”.

Yes: There may be a problem with the TV. Contact the Samsung Call

center at 1-800 SAMSUNG.

No: There may be a problem with your external equipment. Please

check your connections. If the problem still persists, refer to the external

device’s user manual.

•

Sound Test
If you think you have a sound problem, please perform the sound test. You can check the sound by playing a built-in melody

sound through the TV.
1. Press and hold the button for more than 5 seconds.

“Self Diagnostic Test” appears on the screen.

2. Press the ▲ or ▼ button to select “Sound Test”, then press the ENTER

button.

“Does the problem still exist with this sound test?” appears on the screen.

3. Press the ◄ or ► button to select “Yes” or “No”.

If during the sound test you can hear sound only from one speaker or not

at all, select “Yes”.
If you can hear sound from the speakers, select “No”.

Yes: There may be a problem with the TV. Contact theSamsung Call

center at 1-800-SAMSUNG.

No: There may be a problem with your external equipment. Please

check your connections. If the problem still persists, refer to the external

device’s user manual.

•

If you hear no sound from the TV’s speakers, before performing the sound

test, make sure “Select Speaker” is set to “TV speaker” in the Sound

menu.
The melody will be heard during the test even if “Select Speaker” is set to

“External Speaker” or the sound is muted by pressing the

MUTE button.

If headphones are connected, the test melody will play through the

headphones.

➣

Self Diagnostic Test

Picture Test
Sound Test

Exit

Enter

Model No. XXXXXXXX

Move

Self Diagnostic Test

Picture Test
Sound Test

Exit

Enter

Model No. XXXXXXXX

Move

Does the problem still exist with this test pattern?

Yes

Does the problem still exist with this sound test?

Yes

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