Roubleshooting – Samsung DB5710DT User Manual

Page 14

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13

PROBLEM

Display time suddenly drops

or increases by several
minutes (select models)

Indicator lights flashing

Glasses are cloudy/spotted

Food soil remains on dishes

Items washed in the
dishwasher or the dishwasher
tub itself are stained/
discolored

SOLUTION

• This is normal when the Auto Clean (select models) or Normal Wash cycle is selected

and the dishwasher decides to skip or add a drain and refill.

• The countdown display (select models) flashes after a cycle is selected until the

START/Cancel pad is pressed.

• The countdown display (select models) and the delay indicator flash after a delay is

selected until the START/Cancel pad is pressed.

• All active display indicators flash if the door is opened during a running cycle or delay.
• The currently selected cycle flashes if an attempt is made to change the cycle after

cycle “lock-in”.

• The lock indicator flashes and the countdown display (selected models) flashes an “L”

if a pad is pressed while the control lock is enabled.

• Select Extra Rinse (select models).
• Check water temperature. Incoming water should be 120° F (49° C).
• Always use a rinse aid.
• Confirm that the cloudiness is removable by soaking the item in white vinegar for

approximately 5 minutes. If removed, the problem is due to hard water. Adjust
detergent amount being used to match water hardness (pg. 6). Be sure detergent is
fresh, stored properly and is a high quality brand.

• If cloudiness is not removable, it is etching. This is an erosion of the surface of the

glassware and can be caused by water that is too hot, from using too much detergent
or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the
glassware is permanently damaged. To prevent further etching, adjust the detergent
amount to match the water hardness, stop prewashing, and use water heating options
only when incoming water temperature is below 120° F (49° C).

• Check water temperature (pg 6).
• Run hot water at the sink before starting the dishwasher.
• Select High Temp option.
• Check water hardness and adjust detergent amount accordingly (pg. 6).
• Use fresh detergent stored in a cool dry place.
• Select proper cycle for the soil level (pg. 7).
• Make sure the upper rack wash arm connector is correctly aligned in one of the water

inlet holes (pg. 5).

• Load items so they do not block the wash arms (pg. 2-5).
• Load the utensil basket with knife handles up and spoon and fork handles down

through the slots in the covers.

• Do not place glasses over tines.
• Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with

pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean.

• Aluminum utensils or pans can leave marks when they rub against other items. Leave

a slight space between items.

• Iron deposits in the water can leave a yellow, brown or orange film on dishes or the

dishwasher tub. A rust filter may be needed, check with a water treatment company.

• Separate silver or silver-plated silverware from stainless steel. These metals can be

damaged by contact with each other during washing.

• Color from tomato sauces may adhere to the interior parts of the dishwasher (pg. 11).

If light staining has occurred, leave the door open to oxidize the stain away. Change
dishwasher detergent and be sure to use a dishwasher detergent that contains chlorine
to better fight staining.

• Certain dishwasher detergents may stain silver. Try another brand of detergent.

*Brand names are trademarks of the respective manufacturer.

T

ROUBLESHOOTING

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