Samsung EC-NV15ZBBA-US - Manual (Page 82)

《81》
Before contacting a service centre
The flash does not fire
ㆍFlash off mode has been selected
→ Dis-engage flash off mode.
ㆍThe camera mode can't use flash
→ Refer to the FLASH instruction. (p.34~35)
Incorrect date and time is displayed
ㆍThe date and time have been set incorrectly or the camera has adopted the
default settings
→ Reset the date and time correctly.
The camera buttons do not operate
ㆍCamera malfunction
→ Remove/re-insert battery and switch the camera on.
A card error has occurred while the memory card is in the camera.
ㆍIncorrect memory card format
→ Re-format the memory card.
The images don't play back
ㆍIncorrect file name (Violation of DCF format)
→ Do not change the image file name.
Colour of image is different to the original scene
ㆍWhite balance or effect setting is incorrect
→ Select appropriate White balance and effect.
Camera does not take images when pressing the Shutter button
ㆍThere is insufficient memory capacity
→ Delete unnecessary image files.
ㆍThe memory card has not been formatted
→ Format the memory card. (p.75)
ㆍThe memory card is exhausted
→ Insert a new memory card.
ㆍThe memory card is locked
→ Refer to [Card Locked!] error message. (p.79)
ㆍThe camera’s power is off
→ Turn the camera power on.
ㆍThe battery is exhausted
→ Insert a fully charged battery. (p.16)
ㆍBattery is inserted incorrectly with the polarities reversed.
→ Insert the battery according to the polarity marks (+, -).
The camera suddenly stops working while in use
ㆍThe camera stopped due to a malfunction
→ Remove /re-insert battery and switch the camera on.
The images are unclear
ㆍA picture was taken the subject without setting an appropriate macro mode
→ Select an appropriate macro mode to take a clear image.
ㆍTaking a picture beyond the flash range
→ Take a picture within the flash range.
ㆍThe lens is smudged or dirty
→ Clean the lens.