Troubleshooting – Samsung DMR78AHW-XAA User Manual
Page 24
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troubleshooting
pROblem
pOSSIble CAUSe
SOlUTION
has spots and film left
on dishes.
The water temperature is low.
For best performance, the
temperature of the supplied water
should be 120 ˚F (49 ˚C).
The detergent amount is
inappropriate.
Supply the appropriate amount of
automatic dishwasher detergent.
Too many dishes have been loaded.
Load only an appropriate number of
dishes.
Dishes are loaded incorrectly.
Load your dishes as recommended.
(See page 16.)
The pressure of the supplied water is
insufficient.
The proper pressure of the supplied
water is 20~120 psi (140~830 kPa).
Improper detergent is being used.
Use a automatic dishwasher
detergent.
There is no rinse aid.
Check the dispenser and add the
rinse aid.
The water is too hard.
Add a water softener.
Is too noisy.
Sound is generated when the
dispenser cover is open.
Sound is generated when the drain
pump is operating in an early stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
There is a ‘chopping’ sound because
a nozzle is bumping against the
dishes.
Rearrange the dishes.
leaves glasses with a
dim polish.
The supplied water is soft and too
much detergent is being supplied.
Underload the dishwasher and use a
rinse aid to minimize this.
leaves black or gray
marks on the dishes.
Aluminum dishes have been loaded. Remove the marks on the dishes
using a low sensitivity cleaner.
leaves a yellow or brown
film on the inside of the
dishwasher.
This occurs from coffee and tea
soils.
Remove the soils using a spot
cleaner.
does not have any lamps
lit up.
The power is not connected.
Connect the power cable.
The fuse is broken or the circuit
breaker is out of order.
Replace the fuse or repair the circuit
breaker.
does not have a
smoothly rotating nozzle.
The nozzle hole is clogged with food
particles.
Clean the nozzle hole.
has a bent upper rack
after loading dishes.
The dishes are not loaded properly.
Load your dishes as recommended.
(See page 16.)
troubleshooting
DMR78-00036A(XAA).indb 24
2009-09-11 �� 7:19:18