Avaya PARTNER-18D - Manual (Page 44)

3 Setting Up Your System
34 Voice Messaging Systems
Quick Reference Guide
To program any of the other three voice messaging systems, perform the
following tasks. See the PARTNER Advanced Communications System
Installation, Programming, and Use guide for the procedures to program these
tasks.
• Assign the PARTNER MAIL VS extensions to Hunt Group 7 using Hunt
Group Extensions (#505).
• Set the Transfer Return Extension (#306) for each of the messaging system
extensions to extension 10 (or other extension of your choosing). This
ensures that unanswered calls transferred by the messaging system to
extensions that do not have VMS Coverage return to the extension you
designate as the Transfer Return Extension.
• Program a VMS Cover button (Feature 15) on phones to allow subscribers
to turn VMS Coverage on and off.
• Program Line Coverage Extension (#208) to determine which subscriber’s
mailbox should receive unanswered calls that come in on the specified line.
• Program a Voice Mailbox Transfer button (Feature 14) at extension 10 so
that the operator can transfer calls directly to an extension’s mailbox without
first ringing its telephone. (This is useful when the operator knows that the
subscriber is not available to answer the call.)
• Program an Auto Dial button for the VMS Hunt Group (left intercom
777 ) on phones for one-touch dialing to the messaging system.
• Use Group Call Distribution (#206 option 1) to assign outside lines that
require Automated Attendant Service to Hunt Group 7 (the VMS hunt
group).
• If Automated Attendant Service will be used at night, make sure a Night
Service Button (#503) is assigned at extension 10.
• Assign appropriate Outgoing Call Restrictions (#401) as well as Allowed
Phone Numbers List (#407) or Disallowed Phone Numbers Lists (#404) to
voice messaging extensions.