External service management, The external services management list, C h a p t e r – Avaya 16-300272 User Manual

Page 49: Described in, Chapter 9

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Broadcast Server User Guide

Chapter 9

External Service Management

External Services are network-based applications that can be launched

from IP telephones. Broadcast Server allows users to link their alerts to

such services in order to provide content and functionality beyond the

scope of the Broadcast Server system. Such applications may include

third-party products, solutions from other vendors, or applications

developed internally by your IT staff.
The Broadcast Server system administrator must first define the service

using the External Service Management functionality of Broadcast Server

before a user can link to an external service. Available services are

presented in a drop-down list during alert creation allowing users to select

from the services defined by the administrator. See Linking alerts to

external applications for more information.

The External Services Management List

The External Services management page presents the list of service

records that fulfill your current filter criteria. Individual entries are

displayed on this page with helpful icons displayed to the left of each

entry where required.

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