Error messages, Error messages -9 – Avaya 4600 Series User Manual

Page 73

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Troubleshooting Guidelines

Error Messages

5-9

The names and values are displayed in the following order:

Error Messages

5

The 4600 Series IP Telephones issue messages in English only. The IP Telephones also display
messages from the switch, which outside the United States may issue messages in the local
language.

Table 5-2. Parameter Values

Name

System Value

Format

Model

46ccDccc

up to 8 ASCII graphics characters

Market

domestic
export

Only one value is displayed

Phone SN

cccccccccccc
cccccccc

Phone Serial Number, up to 18 ASCII graphic
characters

PWB SN

cccccccccccc
cccccccc

Printed Wiring Board (circuit board) Serial Number,
up to 18 ASCII graphic characters

PWB comcode

ccccccccc

9 ASCII numbered characters

MAC address

00:60:1D:hh:hh:hh

Each octet of the MAC address is displayed as a
pair of hexadecimal numbers.

filename1.exe

filename2.exe

up to 16 ASCII graphic characters.

Out of the box, there will be only one
filename.exe. After installation, there should be

two filenames. If there is only one, installation has
failed. Verify the problem, and then re-install the
telephone.

Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP

Telephones

Error Message

Cause/Resolution

During Installation

Checksum error

CAUSE: Downloaded application file was not downloaded or
saved correctly.

RESOLUTION: The telephone automatically resets and attempts
to re-initialize.

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