Avaya 4600 Series User Manual

Page 76

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4600 Series IP Telephone LAN Administrator’s Guide

Error Messages

5-12

Message light blinks on and
off, and the telephone did
not complete registration.

CAUSE: The telephone has a hardware fault.

RESOLUTION: Replace the telephone.

Password Error

CAUSE: An invalid PBX Registration password has been entered.

RESOLUTION: Re-enter the password if mis-entered initially. If
appropriate, verify proper password with respect to switch
administration.

Resource Error

CAUSE: DEFINITY rejects the registration request.

RESOLUTION: Verify your DEFINITY or MultiVantage
Administration to ensure the telephone’s proper IP address,
extension, and password are being used.

Timeout Error

CAUSE: Protocol timeout error.

RESOLUTION: Retry. If failure continues, check network
congestion, addresses, etc. to identify cause of timeout.

Undefined Error

CAUSE: An error has occurred without an identifiable cause.

RESOLUTION: Conduct Self-test, restart the telephone, and if no
other cause becomes evident, replace the telephone.

Wrong Set Type

CAUSE: The PBX does not recognize the set type.

RESOLUTION: Ensure the PBX is properly administered to
expect the appropriate telephones for the IP address and
extension.

Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP

Telephones—Continued

Error Message

Cause/Resolution

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