Sony DSC-P150 User Manual

Page 101

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101

Tr

ou
bl

esho

o

ting

Computers

Symptom

Cause

Solution

You do not know if the OS
of your computer is
compatible.

p Check “Recommended computer environment”

(pages 81 and 92).

You cannot install the
USB driver.

p In Windows 2000, log on as Administrator (authorized

Administrators) (page 81).

Your computer does not
recognize your camera.

• The camera is turned off.
• The battery level is low.
• You are not using the supplied cable for multi-

use terminal (USB).

• The cable for multi-use terminal (USB) is not

connected firmly.

• [USB Connect] is not set to [Normal] in the SET

UP settings.

• The USB connectors on your computer are

connected to other equipment besides the
keyboard, the mouse, and your camera.

• The camera is not connected directly to your

computer.

• The USB driver is not installed.
• Your computer does not properly recognize the

device because you connected the camera and
your computer with the cable for multi-use
terminal (USB) before you installed the “USB
Driver” from the supplied CD-ROM.

p Turn on the camera (page 15).
p Use the AC Adaptor (page 14).
p Use the supplied cable for multi-use terminal (USB) (pages 83

and 93).

p Disconnect the cable for multi-use terminal (USB) from both

the computer and the camera, and connect it again firmly. Make
sure that “USB Mode” is displayed on the LCD screen
(page 83).

p Set it to [Normal] (pages 45 and 114).

p Disconnect all equipment other than the keybord and the mouse

from the USB connectors (page 81).

p Connect the camera directly to your computer without passing

through a USB hub or other device (page 81).

p Install the USB driver (page 82).
p Delete the erroneously recognized device from your computer

(page 85), then install the USB driver (page 82).

You cannot copy images.

• The camera is not correctly connected to your

computer.

• You are not using the correct copy procedure for

your OS.

• You attempted to shoot using a “Memory Stick”

formatted by a computer.

p Connect the camera and your computer correctly using the

supplied cable for multi-use terminal (USB) (page 83).

p Follow the designated copy procedure for your OS

(pages 84, 85, 90 and 92).

p Shoot using a “Memory Stick” formatted by your camera.

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