Trouble symptoms and remedies, 22 trouble symptoms and remedies – Sony SDM-P234 User Manual

Page 22

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22

Trouble symptoms and remedies

If a problem occurs as a result of a connected computer or other equipment, refer to the connected computer/equipment’s instruction manual.
Use the self-diagnosis function (page 24) if the following recommendations do not resolve the problem.
For further information and troubleshooting assistance, please visit Sony support website at:

http://www.sony.net/

.

Symptom

Check these items

No picture

If 1 (power) is not lit, or if 1
(power) will not light up when 1
(power) is touched,

• Check that the power cord is properly connected.
• Check that the monitor’s MAIN POWER switch is on (page 9).

If 1 (power) turns on in red,

• Check that 1 (power) is on.

If 1 (power) is green,

• Use the self-diagnosis function (page 24).

If “CABLE DISCONNECTED”
appears on the screen,

• Check that the video signal cable is properly connected and all plugs are firmly seated in

their sockets (page 7).

• Check that the video input connector’s pins are not bent or pushed in.
• Check that the input select setting is correct (page 11).
• A non-supplied video signal cable is connected. If you connect a non-supplied video

signal cable, “CABLE DISCONNECTED” may appear on the screen. This is not a
malfunction.

If “NO INPUT SIGNAL” appears on
the screen, or 1 (power) is orange,

• Check that the video signal cable is properly connected and all plugs are firmly seated in

their sockets (page 7).

• Check that the video input connector’s pins are not bent or pushed in.
• Check that the input select setting is correct (page 11).

x

Problem caused by a connected computer or other equipment, and not

caused by the monitor

• The computer is in the power saving mode. Try pressing any key on the keyboard or

moving the mouse.

• Check that your graphics board is installed properly.
• Check that the computer’s power is on.
• Restart the computer.

If “OUT OF RANGE” appears on
the screen (page 21),

x

Problem caused by a connected computer or other equipment, and not

caused by the monitor

• Check that the video frequency range is within that specified for the monitor. If you

replaced an old monitor with this monitor, reconnect the old monitor and adjust the
computer’s graphics board within the following ranges:
Horizontal frequency: 28–92 kHz (analog RGB), 28–75 kHz (digital RGB)
Vertical frequency: 48–85 Hz (analog RGB), 60 Hz (digital RGB)
Resolution: 1600

×

1200 or more*, 1920

×

1200 or less

* Only when the vertical frequency is set to 60 Hz.

If using Windows,

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the

following. Select “SONY” from the “Manufacturers” list and select “SDM-P234” from
the “Models” list in the Windows device selection screen. If “SDM-P234” does not appear
in the “Models” list, try “Plug & Play.”

If using a Macintosh system,

• When connecting a Macintosh computer, use an adapter (not supplied) if necessary.

Connect the adapter to the computer before connecting the video signal cable.

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