Sony PCG-GRX500K - Manual (Page 222)

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Support Options
If you have questions about your notebook or the preinstalled software, refer to
the following sources for answers in the sequence listed below.
1 VAIO® Notebook User Guide
The online VAIO® Notebook User Guide and the printed VAIO®
Notebook Quick Start provide you with information on how to maximize
your notebook capabilities and solve common problems. (Windows® XP)
To access the User Guide, click Start on the Windows® taskbar, select
Help and Support, and click VAIO User Guide. (Windows 2000) To
access the User Guide, click Start on the Windows taskbar, select VAIO
Help Center, and VAIO Documentation. The quick start is supplied with
your notebook.
2 Software Manuals and Online Help Files
The software preinstalled on your notebook may come with an online
manual. These manuals are stored on the hard disk drive as online Help
files. You can find the Help files from the Help menu under the specific
software application. Some software applications may come with a
printed manual.
3 Operating System Online Support
Your notebook comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support
at: http://support.microsoft.com/directory/.
4 VAIO Support Agent
(Windows XP) You can find VAIO Support Agent by clicking the Start
button and then selecting Help and Support. (Windows® 2000) You can
find VAIO Support Agent from the Windows desktop. Using advanced
diagnostic technology, Sony’s VAIO Support Agent runs scheduled
protections of your applications, network settings, and other important
software settings. When your software is protected, you can use VAIO
Support Agent to repair software problems by restoring your software to
any of the previously protected states.