Optical discs, What should i do if the disc does not slide out – Sony VGC-LV170J User Manual

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Troubleshooting

Optical Discs

Why does my computer freeze when I try to read a disc?

The disc that your computer is trying to read may be dirty or damaged. Follow these steps:

1

Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.

2

Remove the disc from the optical disc drive.

3

Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs

(page 146)

for instructions.

What should I do if the disc does not slide out?

❑ Make sure your computer is on.
❑ Press the drive eject button on the computer or the disc drive eject button on the wireless keyboard.
❑ If either button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ Try restarting your computer.

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