Backing up your data when you cannot start windows – Sony SVT212190X User Manual
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While the computer is on, the
ASSIST button starts VAIO Care.
While the computer is off, the
ASSIST button displays the VAIO Care (Rescue Mode) screen.
VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the computer in case of
emergency, for example, when Windows does not start.
Note
If the
VAIO Care (Rescue Mode) screen is displayed and five minutes pass without any operation, your
VAIO computer automatically turns off.
Backing Up Your Data when You cannot Start Windows
If you cannot start Windows, back up your data with
VAIO Care (Rescue Mode): VAIO recovery
solutions.
1. Press the
ASSIST button while your VAIO computer is off.
The
VAIO Care (Rescue Mode) screen appears.
2. Select
Start troubleshooting (recovery).
Follow the on-screen instructions until the
Choose an option screen appears.
3. Select
Troubleshoot and VAIO recovery solutions.
Follow the on-screen instructions until the
VAIO Care (Rescue Mode): VAIO recovery solutions
screen appears.
4. Select
Tools and Rescue Data.
5. Follow the on-screen instructions.
Hint
If the display language selection window appears in step 3, select your desired language, then
OK.
Alternatively, you can start
VAIO Care (Rescue Mode): VAIO recovery solutions with Recovery
Media. See
Recovering from Recovery Media
for more information.
It is recommended that you select an external hard disk drive as a location to save rescued files if you select
Custom rescue.
Notes on using VAIO Care (Rescue Mode): VAIO recovery solutions
Handle rescued files with care to protect from unauthorized access.
Disable the Windows hard disk drive encryption feature before using
VAIO Care (Rescue Mode):
VAIO recovery solutions to back up and restore your data.
However, rescued files which are not encrypted on the built-in storage device can be easily accessed by
unauthorized users using Recovery Media and this app. Therefore, after using the app, be sure to set the
power-on or hard disk password, enable the Windows hard disk drive encryption feature, and keep the
Recovery Media in a secure place to protect rescued files from unauthorized access.
To restore copyright protected data, such as music files organized by digital media playback apps, use a