Sony PCG-GR250 - Manual (Page 135)

Support Options
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6 Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, provides
answers to commonly asked questions. You can use this automated
service to request a list of available topics, then select the topics that you
want to receive. To contact the Sony fax-on-demand service, call:
1-888-4-SONY-PC (1-888-476-6972).
7 Sony Customer Support
Software support is available free of charge for 90 days after the original
date of purchase. You can call and speak with a Sony Customer Support
Representative without using your notebook by calling:
1-888-4-SONY-PC (1-888-476-6972).